Frequently Asked Questions

  • How are these shirts limited edition?

    Each t-shirt is offered for sale for a 14 day sales period.

  • When will I receive my shirt?

    Shirts will ship approximately 2–3 weeks after the sales period ends.

  • What if the shirt I buy does not reach 50 sales?

    Shirt sales must reach 50 units sold to go into production. If a shirt misses the 50 shirt minimum, we will reach out to the business to see if they would like to purchase the remaining shirts. If not, all sales of that shirt will be refunded.

  • How do I know when new shirts are added?

    Following us on Facebook or Instagram is a great way to see new drops shortly after they launch.

  • What is the refund / exchange policy?

    Because we print shirts to order, once your order is placed, the sale is final and exchanges will not be possible.

  • Oops! Did we package the wrong item?

    Exchanges for incorrect packaging is available at Showpony's Showroom at 980 Broad Street, Augusta, GA 30901 on Mondays, Wednesdays, and Fridays from 12:00 pm to 3:00 pm. (As this is a made-to-order sale, we are unable to make any exchanges for incorrect sizing. What was ordered is all we're able to provide.)

  • Have another question?

    If you have a question not answered here, please email wegiveashirt@showpony.co for assistance.